Shipping Policy

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  • King Koil Corporation (M) Sdn Bhd shall deliver all the Products ordered or purchased by a courier service company of its choice. It shall be deemed that you agree for King Koil Corporation (M) Sdn Bhd shall to deliver the Products with the courier service company of our choice upon your payment for the Products which you have ordered through the Website.
  • King Koil Corporation (M) Sdn Bhd shall at its best endeavours, shall deliver the Products to your address as registered at the Website with conditions as below:
    • On or before 7 working days if payment is made from Monday to Friday before 3.00 p.m. e.g. In the event, payment is made after 3.00 p.m., it will be considered in the following working day and the Products will be delivered.
    • Notwithstanding the provisions in (ii) and (iii), King Koil Corporation (M) Sdn Bhd shall requires one (5) working day to process the Products for delivery.
  • King Koil Corporation (M) Sdn Bhd shall not provide any insurance coverage for the delivery of the Products as the insurance coverage shall be provided by the courier service company. King Koil Corporation (M) Sdn Bhd shall not be held responsible for any damage or lost of the Products during the process of delivery, as this shall be covered by the "Shipper's Insurance". The risk of loss and damage of Products shall pass to the courier service company from the date of collection of Products by the courier service company until the date of the actual delivery by the courier service company to you and thereafter the title of the Products shall pass to you
  • In the event any of the failure to deliver or redeliver the Products to you is due to your fault, oversight or mistake such as inaccurate address etc, we shall contact you on the following banking/working day to confirm on the following options :
    • to continue with the purchase
      You shall rectify the mistake and subsequently we shall redeliver the Products to your registered address or any other address as notified by you. All cost incurred for each redelivery and/or redirect shall be borne by you.
    • not to continue with the purchase
      the contract between you and King Koil Corporation (M) Sdn Bhd shall have no effect and thus your purchase of the Products shall be cancelled. The Products shall be re-delivered back to King Koil Corporation (M) Sdn Bhd shall and you shall bear all the relevant cost including but not limited to the delivery cost, the said re-delivery cost and any additional surcharge. King Koil Corporation (M) Sdn Bhd shall thereafter fully refund to you the full purchase price of the Products made by you minus the delivery/re-delivery/other additional surcharge after fourteen (14) banking/working days (excluding Saturdays, Sundays and Public Holidays) upon our receipt of the Products.
    • Notwithstanding the provisions in (i), King Koil Corporation (M) Sdn Bhd shall requires one (3) working day to process the Products for delivery on the subsequent working day.
  • King Koil Corporation (M) Sdn Bhd shall reserves the right to alter or amend the delivery times and a two (2) working days prior notice shall be served on you. All delivery times quoted shall subject to stock availability and delivery location. King Koil Corporation (M) Sdn Bhd shall be under no liability for any delay or failure to deliver the Products within estimated timescales.
  • You must ensure that you or your authorised nominee is available to receive the Products on the delivery day. If you are not able to receive your delivery, you shall call us before 5.30 p.m. of the same day the payment is made and King Koil Corporation (M) Sdn Bhd shall arrange for another date of delivery for you. If the Products have been despatched according to the address provided by you, you shall bear all the costs for the redelivery of the Products. You also may request for the Products to be redirected to another place as instructed by you. All cost incurred for redelivery and redirect shall be borne by you.
  • Both King Koil Corporation (M) Sdn Bhd shall and the courier service company agreed that the Products shall only be sent to the stated consignee, and the release form shall only be executed by the said consignee.
  • You shall not be entitled to cancel your order and seek any refund from King Koil Corporation (M) Sdn Bhd shall when you have paid for the Products.